Security

Protecting Financial Information

ClickPay uses bank-grade security systems, data encryption and layered firewalls to protect you and prevent against any unauthorized transactions. ClickPay employees don’t have access to card numbers or bank account information once it is securely entered into the system. We do not publish or share personal information with third parties.

Encryption & Storage

We do not store credit or debit card information. All card numbers are tokenized upon entry and stored off-site on PCI Compliant servers. Bank account information is encrypted using AES-256 standard encryption. Transmission of any information is secured by SSL (Secure Socket Layer) certificate. On the web, you’ll see https and a green bar visible in all account URLs to signify that the encryption is working and active. We periodically have our systems audited and certified by industry-leading security experts to ensure we are utilizing all industry best practices and standards.

Account Protection

If you have lost your password, or feel that someone besides you is using your account, ClickPay allows you to disable your account. By revoking access, your account will be logged off. All accounts are secured by unique usernames and passwords which are encrypted with a one-way algorithm.

A PCI Compliant Solution

According to the PCI Security Standards Council™, in security terms, it means that ClickPay adheres to the PCI DSS requirements for security management, policies, procedures, network architecture, software design and other critical protective measures. In operational terms, it means that we are playing the role to make sure that our users’ payment card data is being kept safe throughout every transaction, and that you can have confidence that ClickPay is protected against data breaches. Learn More about our what it means to be PCI Compliant.

Security Support
ClickPay’s dedicated team of support engineers is committed to providing you with the best payment experience possible. At ClickPay, we will respond to any customer service or technical support issues quickly, efficiently, and with care. You may also write to us at ClickPay, Attn: Security Department, 411 Hackensack Ave., 9th Floor, Hackensack, NJ 07601